Terms of service

Welcome to AP Swatch Handle. By accessing our website and purchasing products from our store, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependants to use this site under your supervision.

We reserve the right to refuse service to anyone for any reason at any time, including but not limited to suspected fraud, abuse of services, or violation of these terms.

2. Brand Disclaimer & Product Information

AP Swatch Handle is an independent retailer specialising in aftermarket accessories and custom-inspired watch products.

We are not affiliated, associated, authorised, endorsed by, or officially connected with Swatch Group, Audemars Piguet (AP), or any of their subsidiaries or affiliates. Any brand names, references, or trademarks mentioned on this website remain the property of their respective owners and are used strictly for descriptive and compatibility purposes only.

All products sold on this website are aftermarket accessories inspired by luxury sports-watch aesthetics and are not official Swatch or Audemars Piguet products unless explicitly stated otherwise.

We make every effort to ensure that all product descriptions, images, colours, and specifications displayed on our website are presented as accurately as possible. However, we do not guarantee that all product imagery, colours, or details will appear exactly the same across different devices, screens, or lighting conditions.

3. Pricing & Payments

All prices displayed on our website are listed in GBP (£) unless otherwise stated. We reserve the right to modify pricing, product availability, promotional offers, or product specifications at any time without prior notice.

Payments must be completed in full at checkout before an order can be processed.

4. Order Acceptance

Once an order is placed, you will receive an order confirmation email acknowledging receipt of your order. This does not constitute formal acceptance of the order. We reserve the right to cancel or refuse any order at our discretion, including cases involving:

Suspected fraudulent activity
Pricing or listing errors
Stock availability issues
Incomplete customer information

5. Shipping & Fulfilment

All orders are processed through our international fulfilment network and shipped directly from our overseas warehouse partners. Estimated processing and delivery times are provided within our Shipping Policy and are subject to change depending on operational demand and courier conditions.

We are not responsible for delays caused by customs procedures, courier disruptions, incorrect shipping information, or circumstances beyond our reasonable control.

6. Returns & Refunds

By placing an order through our website, you acknowledge and agree to our Returns & Refund Policy. Unless otherwise stated, all sales are considered final and we do not offer returns or refunds for change of mind or general dissatisfaction.

7. Intellectual Property

All website content, including but not limited to branding, logos, product photography, graphics, text, and design elements, remains the intellectual property of AP Swatch Handle and may not be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

AP Swatch Handle shall not be held liable for any indirect, incidental, consequential, or special damages arising from the use of our products, website, or services, including but not limited to shipping delays, loss of profits, business interruption, or product misuse.

Customers use all products at their own discretion and responsibility.

9. Privacy & Customer Information

By using our website, you consent to the collection and use of information in accordance with our Privacy Policy. Customer information is handled securely and used solely for order processing, fulfilment, customer support, and website operations.

10. Changes to Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice. Continued use of our website following any changes constitutes acceptance of the updated terms.